Data Protection & Privacy

OkeyBet Privacy Policy – How Your Data Is Protected

This page gives you a clear picture of what personal information OkeyBet holds, why it's collected, and how it's used. Data privacy is a commitment we take seriously — not just a formality.

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Bit SSL Encryption
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Sale of Data to Third Parties
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2026
Last Updated

Important Notice

By registering with or using OkeyBet, you are considered to have accepted the terms of this Privacy Policy. If you have any questions about how your data is collected and used, please contact our support team.

Core Pillars of Privacy Protection
How OkeyBet Keeps Your Data Safe

Encryption Protection

Every transaction and data transfer on OkeyBet is protected by 256-bit SSL encryption. From your browser to our servers, all information is converted into code throughout its entire journey — no one in between can read it.

No Sale of Data

OkeyBet never sells or rents member personal data to third parties for marketing purposes. Your name, phone number, and email stay with us — they do not go anywhere else.

Minimal Data Collection

OkeyBet collects only the data that is strictly necessary to provide its services and meet legal obligations. No information beyond what is required is requested.

Regular Security Audits

OkeyBet's technology team conducts regular security tests and audits. Any vulnerability identified is addressed immediately.

Member Controls

You have the right to view, correct, or request deletion of your personal data on OkeyBet. We respect these rights and respond promptly.

Secure Data Storage

Member data is stored on secure, encrypted servers. Server access is strictly controlled, and only authorized personnel can view relevant information.

Section 01

Introduction & Scope

This Privacy Policy explains how OkeyBet collects, stores, uses, and protects members' personal information. It applies to OkeyBet's website, mobile app, and all other digital services.

OkeyBet believes data privacy is a fundamental right. We aim to build a platform where members can share their information with confidence, knowing it will be used responsibly. We uphold this policy not merely for compliance, but because earning and maintaining members' trust is what matters most to us.

By registering or using OkeyBet's services, you agree to the data collection and usage practices described in this Privacy Policy. Please take a moment to read it — it's about your information.

  • This policy applies to all OkeyBet digital services.
  • Data protection is part of our core business values.
  • If any part of this policy is unclear, feel free to reach out to support.
Section 02

What Data Is Collected

OkeyBet collects different types of information for different purposes. In all cases, only the minimum necessary data is collected. The categories of information gathered are explained below.

Data Type Example Why It Is Collected
Identity Information Full name, date of birth, ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Communications & Security
Financial Information Payment methods, transaction history Deposits, Withdrawals & AML Compliance
Usage-Related Login time, betting history, page visits Service Improvement & Security Monitoring
Device Information IP address, browser, operating system Fraud Prevention & Service Optimisation

In addition to information provided directly during registration, OkeyBet automatically collects certain technical data — such as the device you use to log in and how long you spend on each page. This data is used to improve site performance and detect suspicious activity.

Section 03

How & Why Your Data Is Used

OkeyBet uses collected information solely for specific, legitimate purposes. No data is used for unnecessary or unrelated ends. The primary use cases are outlined below.

Account management & verification

Your information is used to complete the registration process, verify your identity, and keep your account secure. Login history also helps detect unauthorized access attempts.

Payment Processing

Financial information is used to process deposits and withdrawals. It also covers transaction monitoring to ensure compliance with AML (Anti-Money Laundering) regulations.

Member Service Delivery

Your data is needed to respond to support requests, resolve issues, and provide personalised assistance. Contact details are also used to send important notifications.

Service Improvement & Analytics

OkeyBet analyzes which features members use most and where they run into difficulties, then takes steps to improve the platform accordingly. This analysis is always conducted anonymously.

Legal Compliance

OkeyBet is legally required to provide information in response to valid requests from licensing authorities or law enforcement agencies. Data is not shared with any third party for any other reason.

Marketing Communications

OkeyBet may occasionally send emails or SMS messages about promotions, new features, or offers. If you would prefer not to receive these communications, click the unsubscribe link at the bottom of any message or update your preferences in your account settings.

Section 04

Cookies & Tracking Technologies

OkeyBet uses cookies and similar technologies to enhance members' experience. Cookies are small data files stored in your browser that allow your session to continue without requiring you to log in each time.

OkeyBet uses three types of cookies. First, session cookies, which are deleted when you close your browser and are used to maintain your logged-in state. Second, persistent cookies, which remember your preferences and language settings. Third, analytics cookies, which help us understand which parts of the platform are used most — these are fully anonymised.

You can manage cookies through your browser settings. Please note that disabling all cookies may affect certain OkeyBet features — particularly login and payment functionality.

  • Session cookies maintain your logged-in state.
  • Analytics cookies always use anonymized data.
  • Cookies can be managed through your browser settings.
  • OkeyBet does not use third-party advertising or tracking cookies.
Section 05

Data Sharing Policy

OkeyBet does not sell or transfer members' personal information to any third party for marketing purposes — this is a core commitment. However, limited data sharing may be necessary in certain circumstances.

Service partners such as payment processors or KYC verification providers receive only the data necessary to perform their specific function. These partners are contractually bound to keep data confidential and may not use it for their own purposes.

In cases of legal obligation — such as a court order, regulatory authority request, or national security matter — OkeyBet may disclose data in accordance with the law. Where possible, the member will be notified in advance.

OkeyBet never shares your information with advertisers, data brokers, or other gaming platforms. If anyone claims that OkeyBet has sent them your data, please notify our support team immediately.

Section 06

Data Retention Period

OkeyBet retains member data for as long as an account remains active. Even after an account is closed, certain data must be kept for a defined period to meet legal and regulatory obligations.

Financial transaction records are typically retained for 5 to 7 years, as required by international financial regulatory standards. KYC verification documents may be kept for up to 5 years after an account is closed.

Once the required retention period has passed, data is securely deleted or anonymised so that it can no longer be linked to any individual. If you request erasure, any data not subject to legal retention obligations will be removed.

  • Data for active accounts is retained for the duration of the account.
  • Financial records are retained for 5–7 years as required by law.
  • Once the retention period expires, data is securely destroyed or anonymized.
  • Data that is no longer required by law will be deleted upon request.
Section 07

Your Rights & Controls

As an OkeyBet member, you have important rights over your own data. Knowing how to exercise these rights will give you greater confidence when using the platform.

Right to Access Data

You can request a copy of the information OkeyBet holds about you. We will provide the details within 30 business days.

Right to Data Correction

If any of your information is incorrect, you can request a correction. Some profile details can be updated directly, while others require assistance from support.

Right to Erasure

You may request the deletion of any data held beyond legal retention requirements. This process begins after your account is closed.

Right to Object to Processing

You can opt out of marketing communications or object to certain uses of your data — through your account settings or by contacting support.

Right to Data Portability

You can request a copy of the information OkeyBet holds about you in a downloadable format.

Right to Restrict Processing

In certain circumstances, you can request that the use of your data be temporarily restricted — for example, while the accuracy of that data is being verified.

To exercise any of the rights above, email support@okeybet.top or reach us via live chat. We typically respond within 30 business days.

Section 08

Child Protection Policy

OkeyBet strictly does not provide services to anyone under the age of 18 and does not knowingly collect any information from minors.

If any individual is found to be under 18 during the age verification process at registration, their account will be closed immediately and any data collected will be deleted. If a parent or guardian believes their child is using OkeyBet, please contact us immediately at support@okeybet.top.

Section 09

Changes to the Privacy Policy

OkeyBet reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, members will be notified by email or through a platform notification.

Continued use of OkeyBet after any changes means you have accepted the updated policy. We recommend checking this page from time to time.

Recent Change History
Jan 2026
Language regarding payment processors in the data-sharing policy section has been clarified.
Oct 2026
The right to data portability has been added to the member rights section.
July 2026
The cookie policy has been updated, with clarification that no third-party advertising trackers are used.
Mar 2026
The data retention period section has been updated with detailed information.
Section 10

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns, please get in touch with OkeyBet. Our data protection team will review your request promptly.

For Privacy-Related Requests

Email: support@okeybet.top – Write "Privacy Request" in the subject line.
Or chat with us directly via OkeyBet's live chat. We aim to respond within 30 business days.

Safe & Trusted

Your Data Is Safe — Get Started Today

Your data is protected at the highest level at OkeyBet. With 256-bit encryption, a strict zero data-selling policy, and full control in your hands — sign up with complete peace of mind.

Strictly prohibited for those under 18. Please gamble responsibly.

Frequently Asked Questions
Frequently Asked Questions on Privacy & Account Management

When a match is cancelled or abandoned on OkeyBet, settlement depends on the type of sport involved. In cricket, if fewer than 10 overs are completed in a T20 match — or fewer than 20 overs in an ODI — bets are generally voided and stakes fully refunded. However, some markets may be settled based on a Duckworth-Lewis revised result. In football, if a match is abandoned before the regulation 90 minutes are completed, bets are generally voided and stakes refunded. If the outcome was already determined and the market covers that point in play, settlement may still apply. In accumulators, if one leg is void, that leg is counted as 1.0 odds and the remaining legs are settled as normal. Full rules for specific markets are available in OkeyBet's betting section. If you have a dispute, please contact the support team.

KYC (Know Your Customer) verification at OkeyBet is completed in three stages. First, identity verification — you must submit a clear photo or scan of your National ID (NID), passport, or driving licence, showing your name, date of birth, and photo clearly; expired documents are not accepted. Second, address verification — a recent bank statement (within 3 months), utility bill, or government letter showing your name and current address is required. Third, payment method verification — you must confirm that the mobile banking account you are using (bKash/Nagad/Rocket) is registered in your name. Upload your documents in the "Verification" section of your OkeyBet profile. Verification is usually completed within 24 to 72 hours. Withdrawals are limited until verification is complete, so it is best to get it done early.
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